Sales Support Specialist / Sales Associate

Sales Support Specialist / Sales Associate

Sales Department
Surry Hills, NSW
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About Us

CarClarity is an innovative financial services technology start-up company that has created Australia’s first true car-buying and loan platform.

Our mission is to save our customers time and money, changing the way customers experience car buying, with a hassle-free, safe and smarter way.

We have made car financing simple and easy using smart technology to match customers up to 30 lenders digitally.

The Role:

We are seeking someone with great communication and customer facing service skills and or previous phone/contact centre sales skills.

To be successful in this role, you will bring a positive, customer focused attitude. You will have excellent communication skills, strong computer literacy skills and enjoy working in a higher energy, fast-paced team environment.

A typical day will see you:

  • Handling customer sales enquires (inbound and outbound)
  • Communicating with customers by phone, SMS and email
  • Pre-qualifying customer enquiries and transferring customers to the senior sales team
  • Booking customer appointments/scheduling customer call backs for the senior sales team
  • Working alongside with our sales and marketing team
  • Providing excellent customer service

Who we are looking for:

The successful candidate will have previous customer service, sales support or contact centre sales experience.

Additionally, you will have:

  • Ability to connect and communicate effectively with a diverse range of people
  • Experience reaching and ideally exceeding both individual and team based KPIs in a sales or customer service role (either over the phone or face to face)
  • Excellent time management skills; the ability to multi-task and prioritise
  • Self-motivated attitude with a passion for success.

The Benefits

  • Receive a competitive industry salary and incentives to reward your efforts.
  • Be a part of a great start-up culture, fun vibrant environment
  • Work from home Flexibility
  • A great location in the heart of the CBD – Surry Hills, very short walk to and from Central station.
  • Casual dress attire
  • A company that promotes workplace diversity and inclusion
  • Opportunity to grow and develop with the business with career advancement opportunities along the growth journey.

Please Note

  • You must hold unlimited working rights in Australia.

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